Are You in the Military and Are Needing Immigration Help? Ask Help From the Ombudsman!

The Ombudsman provides individual assistance to members of the public who have not been able to resolve a problem with USCIS application or petition. USCIS are often asked in what kinds of situations is most effective. Below are recent examples in which USCIS resolved problems  in response to inquiries to Ombudsman's office.

Expedited Processing for Military Move
A military service member's dependent spouse and children filed applications to adjust status. While the applications within the processing times, the service members received to move duty stations outside the United States. When the service member's family attempted to alert USCIS of his new orders, they could not locate the receipt numbers, and contacted the Ombudsman's office for assistance. The Ombudsman's Office located the service  member's family's information, and asked USCIS to expedite the request. The USCIS expedited, processed and approved the applications before the service member and his family moved abroad.

Naturalization Interview Schedule during Trip to US
When the spouse of a military service member applied for naturalization, she provided a friend's US address since she and her military spouse were stationed in Germany. Due to the delay in forwarding the mail, the spouse missed her naturalization interview appointment. She subsequently scheduled a trip to the US, requesting USCIS expedite her application so she would not be required to return a second time for processing. The Ombudsman's Office required with USCIS, which accommodated the service member by scheduling his spouse's interview while they were in the US.

If your organization or community would benefit from dialogue with Ombudsman's Office, please contact CISombudsman.publicaffairs@hq.dhs.gov.

Source: CIS Ombudsman

If you have any questions or need assistance with your immigration matter, 
please do not hesitate to contact our office. 
Sharlene Mae Bagon, Esq.
BAGON LAW FIRM
6700 Fallbrook Avenue
Suite 125H
West Hills, CA 91307
Toll Free: (888) 992-2466
Main Tel.: (818) 539-0120
Fax: (888) 589-0804

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